At ISEP Internacional LLC (hereinafter, «Universidad ISEP»), we protect the privacy of users who visit our website, request information, or interact with our digital acquisition channels. This Notice explains what information we collect through our website, how we process it, and your rights under the laws of the United States and applicable international regulations.
1. Data Controller
The legal entity responsible for your personal data is:
- Company Name:ISEP Internacional LLC
- Address:1309 Coffeen Ave., Ste. 1200, Sheridan, Wyoming 82801, United States of America
- Privacy Contact: [email protected]
2. Scope of Application
This Notice applies exclusively to information collected through the official website (universidadisep.com), landing pages, integrated chats, web-based instant messaging platforms, and digital information requests.
3. Automatically Collected Information (Browsing)
When you browse our website, we may automatically collect technical data:
- IP address, device type, operating system, and browser.
- Interaction data: pages visited, time spent, selected links, and originating advertising campaign.
- Standard information derived from cookies and similar tracking technologies.
- This information is used solely to ensure site security, correct technical errors, analyze web traffic, and optimize our outreach campaigns.
4. Voluntarily Provided Information (Prospects)
When you request information about our academic programs through forms or chats, we collect:
- Full name, email, and phone number.
- Country of residence and academic program of interest.
- Communication history and follow-up notes generated during the orientation process.
5. Internal Information Management (Security)
Prospect data is securely recorded in a third-party customer relationship management (CRM) system and protected databases.
Access to this information is strictly restricted to authorized personnel who require it for commercial and academic advisory tasks.
Interactions through automated agents (chatbots) or virtual assistance systems are used exclusively to speed up response times and prioritize personalized attention.
6. Scholarships and Financial Aid
The information provided may be used for internal evaluation of the applicant's eligibility for scholarships, discounts, or deferred payment options available at the institution. Exact terms and financial conditions will be directly confirmed by an authorized advisor before any enrollment process.
7. Data Sharing with the Corporate Group and Affiliates
To ensure proper global operation and the continuity of our commercial and academic services, Universidad ISEP may share collected personal information with parent companies, affiliates, subsidiaries, or associated entities that are part of our corporate group.
All group companies operate under security standards and privacy policies equivalent to those described herein.
8. Data Transfer to Third-Party Providers
We do not sell personal information to third parties for economic consideration. We only share data with essential service providers who act under our contractual instructions, such as:
- Cloud infrastructure and web hosting providers.
- Providers of analytical tools and digital advertising optimization.
- Specialized external payment processors (the university does not store credit card numbers).
9. International Data Transfers
As a U.S. entity with global infrastructure, collected data may be transferred, stored, and processed in the United States or any other country where our technology providers maintain operations.
By interacting with our website, the user consents to this international data transfer.
10. Data Retention and Security
We retain prospect information only for the time necessary to fulfill their information requests or while authorized institutional communication campaigns remain active.
We apply technical and administrative security measures (such as data encryption, access controls, and firewalls) to mitigate risks of loss, alteration, or unauthorized access.
11. User Rights
Depending on your place of residence (including U.S. states with specific privacy laws or international jurisdictions), you may have the right to:
- Know what data we collect and request access to it.
- Request the correction of inaccurate data.
- Request the deletion of your data from our marketing databases.
- Opt out of your data being used for online targeted advertising purposes.
To exercise any of these rights, or to revoke your consent to receive commercial communications, you may send a formal request to:[email protected].
12. Children's Privacy (COPPA)
Our services and programs are exclusively aimed at adults. We do not knowingly collect information from children under 13.
If we identify that a child under 13 has provided data without parental or guardian consent, we will proceed with its immediate deletion from our systems.
13. Changes to this Notice
We reserve the right to modify this Privacy Notice at any time to adapt it to legislative or operational changes. Any update will be published on this website with its respective effective date.